Sights on Service
Sights on Service
Overall Rating: B-
Note: According to their website, Sights on Service is the name of the company; Secret Shopper is the name of the service they provide. For clarity, I've referred to them as Sights on Service for the sake of this review.
Sights on Service does have a few great clients with fantastic shops (and high reimbursements). I'd recommend signing up just to keep an eye out for what they have in your area.
The website does have an area where they will post the next "release" of new shops; sadly, this feature often goes unused, listing the next release as "unknown".
Sights on Service does offer a job board (restricted to non-business hours) with both available and back-up shops. They also give feedback on each report, as well as a viewable score.
Disadvantages:
Their website requires Internet Explorer, which is an annoyance; I prefer Mozilla Firefox.
Their schedulers and help desk tend to be snippier and less helpful than most, though I have had some good experiences, as well.
You are required to pass their Secret Shopping online course before scheduling assignments; some clients have additional required courses.
Overall Rating: B-
Note: According to their website, Sights on Service is the name of the company; Secret Shopper is the name of the service they provide. For clarity, I've referred to them as Sights on Service for the sake of this review.
- Number of jobs/clients: Average
- Type of jobs: Varied, including restaurant, retail, and phone
- Rate of pay: Average
- Speed and method of payment: Check, 4 to 8 weeks
- Bonuses offered?: No
Sights on Service does have a few great clients with fantastic shops (and high reimbursements). I'd recommend signing up just to keep an eye out for what they have in your area.
The website does have an area where they will post the next "release" of new shops; sadly, this feature often goes unused, listing the next release as "unknown".
Sights on Service does offer a job board (restricted to non-business hours) with both available and back-up shops. They also give feedback on each report, as well as a viewable score.
Disadvantages:
Their website requires Internet Explorer, which is an annoyance; I prefer Mozilla Firefox.
Their schedulers and help desk tend to be snippier and less helpful than most, though I have had some good experiences, as well.
You are required to pass their Secret Shopping online course before scheduling assignments; some clients have additional required courses.
posted by The Reviewer at 3:20 PM
1 Comments:
I have been registed with this company for quite some time now, and I can honestly say I can't stand the way the system is setup. At a glance it shows me a series of cities with "shops available" but because I don't fall into whatever demo is needed for those, I can't even SEE them when I click on each city. I check this site for laughs mostly, because aparently I NEVER meet the demos needed for their shops. Oh well.
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