Maritz Research
Maritz Research
Overall Rating: C+
Maritz has very professional and friendly schedulers. Many shoppers indicate that they have been flexible with emergencies, and speaking to a scheduler over the phone is an option and they are reliable about returning phone calls. They are open to new shoppers as well as experienced shoppers.
Maritz often has waves of many shops in one area; it's as convenient to schedule twenty shops as it is to schedule one. Maritz also doesn't require a barrage of online tests and courses to apply for shops, though on the flip side it's not always clear what the requirements of the shops are before applying.
Disadvantages:
Maritz is one of the mystery shopping providers that has yet to truly harness the new way of doing business on the Internet. Their website is not particularly well designed, and their way of assigning shops is often clunky (after requesting an assignment on a new project, I had to play phone tag with the scheduler to talk to them personally). I find them too dependent on telephone contact, which in turn is limited to business hours. If Maritz was willing to use e-mail and their website more comprehensively, I'd find them a lot easier to work with; e-mails often go without response.
One of their major clients in particular schedules only sub-$10 shops, with a very small reimbursement. To me, this is too low to bother with considering the amount of time that the shop requires. I also find the requirement of submitting invoices unnecessary, especially considering there's no option to do so online.
Overall Rating: C+
- Number of jobs/clients: Average to above average
- Type of jobs: Varied, including retail/drugstore and gas
- Rate of pay: Average to below average
- Speed and method of payment: Check, 3-4 weeks
- Bonuses offered?: Yes
Maritz has very professional and friendly schedulers. Many shoppers indicate that they have been flexible with emergencies, and speaking to a scheduler over the phone is an option and they are reliable about returning phone calls. They are open to new shoppers as well as experienced shoppers.
Maritz often has waves of many shops in one area; it's as convenient to schedule twenty shops as it is to schedule one. Maritz also doesn't require a barrage of online tests and courses to apply for shops, though on the flip side it's not always clear what the requirements of the shops are before applying.
Disadvantages:
Maritz is one of the mystery shopping providers that has yet to truly harness the new way of doing business on the Internet. Their website is not particularly well designed, and their way of assigning shops is often clunky (after requesting an assignment on a new project, I had to play phone tag with the scheduler to talk to them personally). I find them too dependent on telephone contact, which in turn is limited to business hours. If Maritz was willing to use e-mail and their website more comprehensively, I'd find them a lot easier to work with; e-mails often go without response.
One of their major clients in particular schedules only sub-$10 shops, with a very small reimbursement. To me, this is too low to bother with considering the amount of time that the shop requires. I also find the requirement of submitting invoices unnecessary, especially considering there's no option to do so online.
posted by The Reviewer at 11:30 AM
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